Technician thoroughly explained what needed to be done and why. Very professional
My technician, Hunter, was great! He took his time on my furnaces, explained everything to me so I could understand, taught me a lot about my appliances, and was so nice! I definitely recommend H&E comfort services to everyone, whether you need a tune-up or a new system! They are great and affordable.
Technician was very friendly, courteous and knowledgeable. We were given a completely different and more expensive diagnosis but it turned out to be a breaker in the electrical panel.
I am very satisfied with the service and results that your company provides. I feel very safe about the way you remind me and on top of the safety factor of giving me the name and picture of the technician that will come to my house.
Great experience working with them ,showed up on time and did free assessment for roof repair. Looking forward to work with them in future.
Andre is always a pleasure. He did a heating check and was very professional.
Richard was super friendly, professional, and helpful! He was great about explaining and educating me about my system and what would need to be done to get my heat back on. My original appointment did get pushed back due to weather but the staff was great at communicating with me and trying to get someone to me as soon as possible even if it was a weekend.
Tech has great knowledge of ac units. Fixed my problems. Thanks again! If U have any AC problems, I recommend "H & E Comfort Services!!!!
The service repair to my heater was diagnosed effectively, estimated repairs were provided concisely, and remediated quickly!!
Fantastic experience with H&E Comfort Services! Richard and Jared were extremely professional, very knowledgeable, and provided exceptional service. They were prompt, discovered the issue, did a thorough job explaining things to me and answering my questions, then were able to schedule the repair (which was a decent size job) the very next day. The prices were very reasonable, and they're now my go-to company for HVAC and generator service!
WM Robert C. Searls, Sr.
Hunter was AWESOME!!!! He explained everything thoroughly. He completed a full inspection of my furnace, showed me potential services I would need and reprogrammed my furnace blower. H&Es service is TOP KNOTCH!!!
Fast and efficient. Very professional.
Chris Kirby nailed it with the HVAC selection, and the installation team was awesome – they got the job done professionally and on time.
Krystal a child of YHWH
Always there when you need them, on time appts, friendly service and very professional!
Completed job in a timely manner heater is working very well 👌 👍
paul prince jr
I received some of the best customer service ever from H & E Comfort Services. I had an emergency and they were real sensitive to my family and I needs. Thomas was great. Thomas know exactly what the problem was and he fixed it right away. I highly recommend Thomas and H & E Comfort Services for all your needs.
Josh was fantastic! Took his time and explained everything he did in detail and was very clear and concise with recommendations and services.
So professional. So nice. Very affordable. The guys knew exactly what they were doing for a problem I’ve had for decades.
The Technician was very polite and friendly and helpful
He was thorough and explained all to customer
Felicia J Cresci
I have not made my decision yet but have been doing my due diligence with comparing my options & estimates from other companies. So far H&E are in the middle with pricing and as for courtesy & professionalism Chris was absolutely wonderful to work with and that is an important part of my decision, especially when my final decision will involve and long relationship with whom ever I choose.
Expert service and outstanding customer support.
Andre was really friendly, he also went over the job of duties, I would like if Andre will be able to come out for my services.He get a score of 20 and up he know his stuff.Again,Thank you Andre
Riley is easy to communicate with. She possesses urgency and makes you and your needs important. Our technician, Richard is extremely friendly and knowledgeable. He serviced our system and brought a few items to our attention that required additional service. He is very informative and helped us understand more about our HVAV system. We are happy with the service we received from H&E Comfort Services
Excellent Service!! Every person that I spoke to over the phone was very nice and helpful! Every person that came out to do any services for us, specifically Richard, Chris, Thomas, and Josh, were not only knowledgeable but also kind and personable!! Throughout the whole process, they were all very transparent about the issues, provided photos and explanations, and let us know about all repair/replace options! I will definitely recommend this company to anyone! Thank you guys so much!
This Company is awesome,I was the winner for the new ac installed,Everyone was friendly as well as courteous.The picked up after themselves and kept the area neat and tidy,I was shocked that I won but oh so happy to have a honest and courteous staff!!;)))
This company knows its stuff. We had 3 other companies come that had no clue. They figured it out within minutes. Friendly and really informative.
The man you sent is Richard he was so polite and professional and has the perfect demeanor to deal with people!!!
Josh Robert was my technician for the service call. He was very knowledgeable and as u a senior citizen he took the time to explain everything to me in a way that I could understand. I will definitely recommend this company and hopefully have the technician. Thanks for everything.Debra Simons
My technician, Richard, was very professional, thorough, and respectful. And he explained the service he performed to me in a knowledgeable manner. He also went over annual service plans available and suggested an additional overflow safety device that would protect my system and shut it off.I was very pleased with his service, even more today where good service is scares across industries. I will definitely be using H&E Comfort for my future Hvac services.Five stars to Richard and H&E Confort!Kelly
Robert J LeBlanc
Tec.inspection on all three of my heating systems very professional ,very prolite will use HAnd E again going foward. Robert Leblanc’s
Tony and Hunter were polite, professional and knowledgeable. Great job.
Chirs was real professional...he was real good at explaining what was going on with the unit....picture to show me everything that needed attention...Was real good at answering questions I had .
Chris was one of the best technical technicians I have ever met. He went above and beyond to explain every detail to me. I definitely recommend this company.
The tech was very professional. He explained all of his checks and findings, in detail. Also, explained further recommendations.
Respectful and knowledgeable employees. I am planning on replacing the entire AC system next year. I did not follow up on pump suggestion however I believe it would have been a valid option
The technician, Richard Ory was courteous and professional. He analyzed my problem quickly and resolved it with minimal difficulty. My only reason for rating the overall experience a 4 was because I didn't think the charge would as high as it turned out to be. I called your company based on my 2 previous experiences where everything was in line and very acceptable. He was here for half an hour, blew out my drainusing nitrogen, tested it, and was done. I was stunned to find that my bill was over $400.00. Previously I found your charges to be fair and commensurate to the time and complexity of the job. This is why I called you again. Maybe I'm just not aware of the cost of nitrogen.
Lady Baby Miss
Great team, worked together to troubleshoot and able to explain what was going on. Very polite , and comfortable with them being in the house.
Fast, friendly, professional service.