Reviews
See what your neighbors are saying about their experience with H&E Comfort Services.
Technician was very professional and provided details for everything taken place. He went above and beyond by checking out everything to ensure it was up to standard.
Response from the owner: Hi Damon Watson,Thank you so much for your 5-star review about the technician who visited your home. We're thrilled to hear that you were so satisfied with the work provided and the details given. We appreciate you for taking the time to share your positive experience with us.At H & E Comfort Services, we strive to provide the best service to all our customers. We're glad to hear that we have done just that! Thank you again for your kind words.Sincerely,H & E Comfort Services
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Hunter was very courteous and very informed of the service I needed. He was able to help me with a great price of what I needed and plus more . Thank you so much Hunter for as ll your help and support.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
My consultation went very well with Christian. He was very informative. Christian made sure I understood exactly what I needed and why I needed it. I must say that now I understand how HVAC and Duct systems work. And with that knowledge he gave me, I am able to make a sound decision about my HVAC/Duct system replacement. Thanks again Mr. Smith for your time and knowledge! I will definitely be getting the work done.
Response from the owner: Hi Lacey, thank you so much for your amazing 5-star review! We are thrilled to hear that your consultation with Christian was informative and helped you make a sound decision for your HVAC and duct system replacement. We appreciate your kind words about his knowledge and professionalism. Christian and the rest of our team are dedicated to providing top-notch service and we're glad to see that reflected in your experience. Thank you for choosing H & E Comfort Services, we look forward to working with you again in the future! - The team at H & E Comfort Services
Very detailed and knowledgeable did explain the information regarding the process on how my air conditioner is running and the possible problems if not change soonThanks
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris was very knowledgeable and gave us a clear understanding of General offers for our needs.
Response from the owner: We're grateful for your feedback! It's valuable to us, and we're glad you had a positive experience.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
09 - 27 - 2024Mr Chris Kirby from H&E Comfort Services came to my home today to check the airflow. He was very professional and knowledgeable upon the test he ran. Will recommend services to family and friends when they have issues with their units. Thanks again !
Response from the owner: We are so glad to hear it! Thank you for your review!
Christian was amazing. Very thorough, on time and gave several options. He also answered all questions that i had. I definitely recommend this company for all if your heating and air needs, residential or commercial!
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Very professional. Thomas inspected my electrical system and broke it down so that I could understand it.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Great experience….. Very detailed, communication A+, Customer Service is at the top of the chart. Very pleased with my service…..
Response from the owner: Thanks for the positive review John!
Rick did a great sales job. He was not pushy at all and simply stated the facts and answered my questions in a very friendly and professional manner. I didn’t even know I was in the market for a new air conditioning system until Rick explained how a Diakin heat pump would solve my problems with noise and even cooling. When he showed me the photos of my current unit covered in mold, I was sold. Rick said the new ducts would have some kind of light, I think infra red or something like that, that will kill mold spores. The installers also did a great job. Both of them were courteous and professional. James did a great job of helping me pair the thermostat with my cell phone and showing me how to work it. H & E has excellent employees who do a great job!
Response from the owner: Thank you for taking the time to leave us a review, Peggy! We are thrilled to hear that you had a great experience with Rick during the sales process. Our team is dedicated to providing friendly and professional service, and we are glad we were able to help you find the perfect AC system for your needs. We apologize for the mold issue with your previous unit, but we are happy to provide a solution with the Diakin heat pump and its mold-killing technology. We are also glad to hear that our installers, James and the rest of our team, did a great job. We take pride in our employees and their commitment to doing a top-notch job. Thank you for choosing H & E Comfort Services and we appreciate your business!
Christian was extremely nice and answered all my questions.
Response from the owner: We're so pleased to hear about your positive experience! Thank you Wayne for taking the time to let us know.
My tech Chris was courteous, knowledgeable and very helpful. I would most definitely use them again.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
A very professional crew. Started the morning with the $49.99 Inspection. They took some readings outside on the condenser. Inside off the blower, and checked some other points. Explained what they saw as a problem, and offered solutions, both short and long term.A second inspection of the duct work/air flow, Chris took over and gave detailed information of what was happening, and how they could improve performance of the unit. Very informative. I appreciate their evaluation, and will use them in the near future.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Jared was great and professional! He was very knowledgeable and answered any questions that I had. I would recommend him to all my family and friends.
Response from the owner: Hi N! We appreciate the review and are glad we could be of service!
My technician, Rick, was very knowledgeable and thoroughly inspected my issue. Thank you so much for coming to the rescue! A++
Response from the owner: Thanks for the positive review Jess!
Jared Schaub was courteous and knowledgeable. He is very personable and explained everything I needed to know. If I had a question, he had the answer.
Response from the owner: Thanks for the positive review Darlene!
Jared was a great person to come out and talk to me. He walked me through every step of the process and gave Me a rundown of all the options we could take.
Response from the owner: We appreciate your feedback. Thank you for the review!
Jared was exceptional. He was extremely detail oriented and stayed for hours ensuring he could properly identify the root cause of my issue before providing a solution.
Response from the owner: Thank you for the review! We appreciate your feedback Blake.
Response from the owner: Thank you so much for your 5 Star review raymond!
Very respectful
Response from the owner: We are so glad to hear it! Thank you for your review!
The technician Mr. Kirby was polite, professional, and extremely knowledgeable.
Response from the owner: We appreciate your feedback. Thank you for the review!
Jared was very thorough and knowledgeable. He took the time to explain all my options and braved the monsoon du juer...
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Jared Schaub and his team were great. They were prompt, very thorough and detail oriented and explained the issues that needed to be addressed with my HVAC system in a very clear and concise way. Would highly recommend Jared and his team!
Response from the owner: Thank you so much for your 5 Star review Robbie!
Chris Kirby with H& E Comfort Services came out to quote me on a new residential A/C unit on my home. He was very thorough with his inspection and offered several options to fit my budget.Very professional and respectful young man. He is an asset to H&E for sure!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
H&E Comfort Services is a great family owned business. My a/c had a leak and we determined that I needed a completely new system. I was able to get an appointment on the same day and installation two days later. My technician Hunter was very kind and helpful…he explained everything that I needed to know. They go above and beyond to help you through the process. I would recommend them to anyone who needs a/c repair or replacement.
Response from the owner: Thank you for taking the time to share your review with us!
Great details, excellent customer service including the explanation of the next steps! I definitely look forward to upgrading our system when the financials are in order.
Response from the owner: Thank you for the review! We appreciate your feedback Pete.
Technician was very knowledgeable and provided a fair estimate of the work proposed
Response from the owner: We are so glad to hear it! Thank you for your review!
Rick made the estimate process a breeze. I could tell immediately he was experienced and knew HVAC equipment very well. He explained everything thoroughly and answered all my questions along the way. He identified deficiencies with the current systems and went through what options exist to correct. He performed the necessary calculations quickly was able to provide an 4 separate estimates on the spot. The whole process was smooth and timely. I highly recommend giving H&E a call for your HVAC needs.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Chris Kirby is a very knowledgeable technician and was very professional in his approach and demeanor. He answered all my questions
Response from the owner: Thank you so much for taking the time to leave us a positive rating.
Austin did a really great job connecting my attic fan and reducing wobble on one of my ceiling fans.Very professional, patient and nice to deal with
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Hunter was amazing. He was very professional and explained everything thoroughly.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Awesome crew! Very knowledgeable and polite. Also provided multiple solutions for the ask and explained in detail everything
Response from the owner: Thanks for the positive review Brent!
great service i highly recommend it
Response from the owner: Hi Clair! Thank you so much for the 5-star review of H & E Comfort Services! We truly appreciate your support and are thrilled to hear that you had a great experience with us. It means a lot to us that you would recommend our services. We are dedicated to providing top-notch service to all our customers. Thank you again for your kind words and for choosing us for your comfort needs. We look forward to serving you again in the future! - The H & E Comfort Services Team
CHRIS did a great job. He explained everything well satisfied appreciate the hard work and I forgot the other guys name came over. Look at my attic found some damage and explained everything to me. Thank you very much.
Response from the owner: Hi James! We appreciate the review and are glad we could be of service!
Rick did an outstanding job with the service and information that he provided.
Response from the owner: Thank you so much for your 5 Star review Mr.!
Rick was very professional and knowledgeable about our AC Unit. He helped us to refinance for the work we need to keep it in great condition.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Jared was very professional he explained the situation and gave us solutions to the problem he was very knowledgeable friendly polite and he helped us understand the fix to the problem.
Response from the owner: We highly recommend his service Thanks so much for the kind words, Cyril! We are thrilled to hear that Thomas was able to address your issue with the utmost professionalism and helpfulness. Here at H & E Comfort Services, we strive to provide superior customer service, and we are so glad to know that we achieved that for you. Thank you for letting us be of assistance, we really appreciate your positive review!
Jared was great and very knowledgeable!
Response from the owner: Thank you for the review! We appreciate your feedback Danielle.
I had a great experience with Jared when he came out to give me an estimate on a new HVAC system. He took the time to thoroughly explain all of my options, making sure I understood the pros and cons of each one. I really appreciated how patient and courteous he was throughout the entire process. He is very knowledgeable and professional, and it is clear he cares about his customers.
Response from the owner: Thanks for the positive review A!
Chris was an excellent tech. Represents the company very well.Though we chose not to install the Generac Generator at this time, we will surely contact you in the future if we decide to do so.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Chris Kirby was personable and professional. Thank you.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Very professional polite and trustworthy. I would recommend this individual with high standards. Edwin Bolton 👍🏾
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Quick response !photos and video of the problem with the ac
Response from the owner: Thank you so much for your 5 Star review Jesse!
Was very professional, knowledgeable detailed and polite presentation . Thanks for sending him.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris was amazing and Informative. He puts himself in your shoes and tried to lead you to the best decision vs selling you something. Won’t go anywhere else as long as he’s there.
Response from the owner: Hi I! We appreciate the review and are glad we could be of service!
Great job with everything especially explaining everything.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
