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See what your neighbors are saying about their experience with H&E Comfort Services.

Excellent
4.9
Based on 372 reviews
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It's never fun to get prices for A/C repair or replacement. Jared did a great job explaining how my system work and several options to fix the issues.
Response from the owner: We are so glad to hear it! Thank you for your review!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Jared Schaud was very helpfulHe explained everything I asked him about the generac very clearly and understandable ,and very polite. I will call him back when I get my business straight. Thanks
Response from the owner: Hi Tanya, thank you for taking the time to leave a 5-star review for Jared Schaud and H & E Comfort Services. We are glad to hear that Jared was helpful and provided clear explanations for your questions about the Generac. It was a pleasure working with you and we look forward to hearing from you again when you're ready to set up your business. Thank you for choosing H & E Comfort Services.
Jared was polite, professional and very knowledgeable. He took his time checking everything and then explained what needed to be done.
Response from the owner: Hi Aleeda, thank you for taking the time to leave a 5-star review for H & E Comfort Services. We are so glad to hear that Jared provided you with a polite, professional, and knowledgeable service. We pride ourselves on delivering high-quality services to our customers and it's great to hear that Jared took his time to check everything and explain the necessary repairs.
The following is a review of Chris Kirby who made a home visit on Wednesday, July 3 to discuss purchase and installation of a whole house generator. Chris is a great representative of the company. He was very professional and thoroughly knowledgeable about all aspects of the items we discussed. He was quick to point out all the details, both small and large and did so clearly and articulately. He instilled great confidence in the company he represented. Having talked with a couple of installers, Chris was far better and more thorough than anyone I had previously talked with. We have decided to hold off for now but only because we are not ready to purchase and make the investment. If we were, Chris, and H&E would be the company we would go with. Chris was stellar in all aspects of the meeting and answered every question I had thoroughly and clearly.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner: We are so glad to hear it! Thank you for your review!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Had a great experience with both technicians that came out. I want to say his name was Rick, he was very helpful in describing things that were going on. After he performed his services i was scheduled the next day for Jared to come out. Jared was very knowledgeable and definitely a master of his craft. He explained everything in an understandable matter, and was very professional. 10/10 recommend!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
H&E Comfort Services did a professional job installing my Generac Generator the service was great the team did an Excellent job communicating with me on all phases of the job I recommend them to all my family and friends can't beat the service keep up the great work you you and your team are doing thanks. PJ.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Rick was very courteous and knowledgeable thanks so much for your service.
Response from the owner: We appreciate the review and are glad to be of service!
Response from the owner: Thank you for the review! We appreciate your feedback Paula.
Jared was very informative and great with describing all the aspects. Great company can’t wait for the future business.
Response from the owner: Hi Bee Marie, thank you so much for leaving us a 5-star review for H & E Comfort Services! We're thrilled to hear that Jared provided you with great service and was informative about all the aspects. We can't wait to do business with you again in the future. Thank you again for choosing us as your HVAC company.
I have had two appointments with H&E comfort services in the last week. Both techs were very polite, professional and knowlegeable. Hunter and Jarod were great listeners and were type of professionals you expect for this kind of service!
Response from the owner: Hi Patty,Thank you so much for taking the time to leave us a 5-star review for H & E Comfort Services! We are thrilled to hear that Hunter and Jarod provided exceptional service during both of your recent appointments. Our team takes great pride in being polite, professional, and knowledgeable for all of our customers.We appreciate your kind words about Hunter and Jarod's listening skills and professionalism. We strive to deliver the best service possible and it is always exciting to receive feedback like yours.Please do not hesitate to reach out to us for any future needs. Thank you for choosing H & E Comfort Services!Best, [Your Name] at H & E Comfort Services.
James came out with his apprentice and replaced a very old HVAC unit with two new ones. The old ducts were split and a unit was installed for upstairs and downstairs. Even though they had to work in a 140 degree attic for most of the install, they remained professional and got the job done quickly (definitely need to insulate the attic in the future lol). Colin also stopped by a few times to make some finishing touches to the install. My house now feels much better than before. 100% recommend.
Response from the owner: Thanks for the positive review Dillon!
I was very impressed with your Technician Chris.He is very knowledgeable & his Customer service skill goes beyond the job. I’ll rate him a 10+Melanie Bradley
Response from the owner: Thank you so much for your 5 Star review Melanie!
Very knowledgeable and he can really explain things to where it's understandable.
Response from the owner: Thank you for taking the time to share your review with us!
I was deeply impressed by Rick going that extra mile explaining each phase of installing my inside/outside unit! I would recommend H & E Comfort services too everyone!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
The tech was very professional. He explained all of his checks and findings, in detail. Also, explained further recommendations.
Response from the owner: Thank you so much for your positive review, we look forward to doing more business with you!
Jared & Hunter did a great job! They explained everything to me and really helped me understand the problem and resolution.
Response from the owner: Thank you for the review! We appreciate your feedback Lauren.
Our field supervisor Chris was amazing, through, informative and respectful of our home and time. He gave us great information on what is needed to ensure the longevity and performance of our unit. Communication skills are impeccable, used words we understood and even drew pictures to help is understand.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Amazing service from Chris and Richard! Both very knowledgeable and Customer Service Oriented.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Chris Kirby was the best of all the other generator sales people that I met with. Very friendly and knowledgeable and answered all of my questions. I’d recommend him to anyone looking for a whole house generator.
Response from the owner: Thank you for the review! We appreciate your feedback Paul.
Jared was excellent, very friendly and knowledgeable. Would recommend this company to anyone.Thank you Jared
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris Kirby is an awesome person. Goes beyond what is expected. I highly recommend him. Super professional. Quality work.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Good, clear explanation of products. I'm unable to purchase product St this time though.
Response from the owner: Hi Sybil, thank you for taking the time to leave us a 5-star review for H & E Comfort Services. We are thrilled to hear that you found our product explanations to be clear and helpful. Our team works hard to provide top-notch service to all of our customers. We are sorry to hear that you are unable to purchase our product at this time, but we hope that you will keep us in mind for any future needs. Thank you for your support and we hope to work with you in the future. Best, [Employee Name] at H & E Comfort Services
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Jared was knowledgeable and pleasant to work with. The only problem was the quote was significantly higher than other competitors.
Response from the owner: We're so pleased to hear about your positive experience! Thank you Keith for taking the time to let us know.
Response from the owner: Hi MDL! We appreciate the review and are glad we could be of service!
Excellent sevice, very punctual and fast to solve the problem, thanks!!! Thomas Bush was here on time, early, he's very nice and polite, nd helped me through all the questions amd checked the breaker box, and found a solution!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Rick was knowledgeable, fast, and friendly.
Response from the owner: Thank you Erica, we are so glad to hear that Rick was able to provide you with great service! We appreciate your 5-star review of H & E Comfort Services, and it is our pleasure to provide fast and friendly service to our customers. We thank you for your kind words!
Both workers were knowledgeable and kind. They diagnosed my issue within minutes. Helpful and proficient.
Response from the owner: Thanks for the positive review Ann!
Colin and Mike were professional, courteous and friendly! Great job 👏 👍
Response from the owner: Hi Les! We appreciate the review and are glad we could be of service!
Want to thank Michael an his coworker for getting the generator hooked in a timely manner an did a great job there the best
Response from the owner: Hi Eric, Thank you so much for taking the time to leave us such a wonderful review! We are so happy that you chose H & E Comfort Services and that our team member, Jared, was able to give you such a great experience. We really appreciate it and we are glad that you would recommend us. Thank you again for your kind words and support, Eric! Sincerely, H & E Comfort Services
Great customer service
Response from the owner: We appreciate your feedback. Thank you for the review!
I had a visit from an H & E representative, Mr. Chris Kirby. After his careful inspection of my furnace and ducts, he explained the situation and why my unit was not performing and the cost associated with the installation of new a new unit.He was very knowledgeable and proficient.
Response from the owner: Dear Carolyn, We are so pleased to hear that Mr. Chris Kirby provided you with such an excellent service experience! We are delighted that he was able to diagnose the issue with your furnace and explain all the costs associated with that installation. Thank you for taking the time to leave such a glowing review for H & E Comfort Services. We truly value your feedback and appreciate your business! Thank you again!
My air conditioner was out for two days. The repairman Richard came and did a wonderful job. This is the second time he’s been to my house and found the problem. I highly recommend him. He is very polite and considerate and listens to what you have to say once again, I cannot thank him enough.
Response from the owner: Thanks for the positive review Jan!
Fantastic experience! It was a pleasure meeting Chris Kirby, my wife and I couldn’t be happier with our experience. He was knowledgeable, professional, and patient with us and in navigating through the process of determining need, size, location. Chris listened attentively to our concerns answered them or sought one before his departure. His welcoming smile friendly tone and demeanor was comforting and a means to an effective and engaging discussion. I look forward to the next steps in the process of acquiring a whole home generator for our residence. I would be remiss if I did not point out his value as an ambassador for H&E.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Colin did a very beautiful job very respectable young man I would recommend him at any time they both does good work I give him and his helper A Plus they does very good work .
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris was awesome. He listened to All my concerns and was sympathetic towards my situation. I will definitely be calling him if I have any unseen issues.
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Rick was friendly and on time. Unfortunately H&E was not interested in this small hard duct cleaning job.
Response from the owner: Thanks for the feedback, John! We're sorry we weren't able to help you with this job. We appreciate you considering H&E Comfort Services. We take great pride in each job and strive to meet our customers' needs. Thank you for the taking the time to leave this review!
Chris is very knowledgeable about his job. He was very punctual and had a great attitude. 👍
Response from the owner: Hi Bertha! Thank you so much for taking the time to leave a 5-star review for H & E Comfort Services! We could not be happier to hear that you had a great experience with Chris. We greatly appreciate your kind words and we strive to continue delivering our exceptional service! Again, thank you for your feedback and for being a valued customer. We look forward to working with you again soon.
Very knowledgeable and helpful.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
The technician provided information about my central A/C /heating that was helpful.
Response from the owner: Hi Frances,Thank you so much for the 5-star review and for trusting H & E Comfort Services with your home comfort needs! It was our pleasure to provide you with excellent service! We'll be sure to pass your kind words along to our team. Please remember that we are always here to help – just give us a call any time. Thanks again for your review!Best Wishes,H & E Comfort Services
Hunter , Did a very good and complete job and was very patient with me and explained everything that is needed and price from supervisor. Very satisfied with service. Thanks you
Response from the owner: Thank you so much for the 5-star review, Alvin! We are so delighted that you were pleased with the service that Hunter here at H & E Comfort Services provided for you. We strive to ensure customer satisfaction and we take pride in providing a full explanation of the job that needs to be completed as well as the price. We look forward to doing business with you again in the future. Have a great day!
Tony and hunter were very perfessional and nice i would recommend this company to anyone
Response from the owner: Thank you so much Dell for your positive feedback and we enjoy doing business with you. Hunter and Tony are a vital part to our team!
Hunter was amazing and very knowledgeable. He took his time explaining everything and got job done in timely fashion. Very polite. If i ever have any issues, I know who I’m calling. Highly recommend 👍🏽👍🏽
Response from the owner: Thank you so much for your kind words! We are very happy to hear that Hunter was able to provide you with a great service experience. At H & E Comfort Services, we take great pride in our work, and we are honored that you would consider us for any future needs. We appreciate you taking the time to leave us this wonderful review and we look forward to serving you again.
Response from the owner: Thank you for your 5-star review, Alvin! We really appreciate you taking the time to share your experience. We strive to provide excellent service at all times and we are so glad that was reflected in your experience. We are grateful for your patronage and look forward to your continued support. Thank you again for your kind words!
Came in checked unit explained what was wrong and an estimated cost of repairs. Professional thorough out.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Very professional,communicate very well explain your options.
Response from the owner: Thank you Ms. Wilson for the positive feed back. You business is great appreciated. We love servicing the great city of New Orleans.
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Google Rating
4.9
Based on 372 reviews
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