Reviews
See what your neighbors are saying about their experience with H&E Comfort Services.
From the moment Chris of H&E Comfort Services stepped into our home, we knew that we were in capable hands. His courteous demeanor and extensive knowledge of Generac home generators immediately put us at ease. He thoroughly explained the necessity of using propane for our location, the maintenance involved, locations for the generator, ensuring that we understood every detail. Although we ultimately declined the offer, it was not for lack of confidence in Chris or H&E Comfort Services. Having weathered Hurricane Katrina power failures to recent tornados, we understand the value of reliable power. Chris's professionalism left a lasting impression. Should circumstances change, Chris and H&E Comfort Service will be our first call for home Generac needs.Joel of Slidell
Always great customer service. Highly recommend to anyone!!!
Response from the owner: We are so glad to hear it! Thank you for your review!
Excellent technician. After having the runaround by several of the companies that were out there just trying to sell units and yank of my chain. It's nice to have someone with integrity do the work very professionally. Definitely recommend your business to everyone.
Response from the owner: Thanks for the positive review Glenn!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Jared was very knowledgeable and helpfulHe took the time to explain our options very thoroughly he was also very courteous and respectful
Response from the owner: Hello Suzanne, We are delighted that you found Jared to give a great and knowledgeable service. It is important to us that we provide a service that not only meets your expectations, but exceeds them. We appreciate you taking the time to provide us with this 5 star review for H & E Comfort Services. Please let us know if there is anything else that we can do to make your experience with our services even better. Thank you for your kind words. Have a great day!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Hunter was careful and deliberate did good
Response from the owner: Thanks a lot for taking the time to share your review. Your insights are valuable to us.
Technician thoroughly explained what needed to be done and why. Very professional
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Response from the owner: Hi Jamie, Thank you so much for your 5-star review! It’s truly a pleasure to know you are pleased with the services provided by H & E Comfort Services. It's our goal to provide a high level of customer satisfaction, and it's inspiring to hear that we have been successful. We appreciate your feedback and we are so glad you chose us for your comfort service needs!
Response from the owner: We appreciate your feedback. Thank you for the review!
They did great job.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Thanks, your services were very detailed and helpful, keep up the great work.
Response from the owner: Thank you so much for your 5 Star review Karen!
Courteous and knowledgeable
Response from the owner: Thank you for your kind words, Janice. We feel honored to have you as a customer and thank you for your trust in our team. Our mission is to ensure you receive the best possible service. We are proud to offer courteous and knowledgeable technicians who strive to exceed customer expectations every day. We appreciate your review and thank you for choosing H & E Comfort Services.
Great technician explain everything very well i would definitely recommend the company and especially the technician for all hvac service calls
Response from the owner: Hi Jason, Thank you so much for your 5-star review of our H & E Comfort Services. We are so pleased to hear you had such a great experience and that our technician was able to explain everything to you. We appreciate your recommendation, and we look forward to serving all your HVAC service needs in the future. Warm Regards,The H & E Comfort Services Team
We had our system maintenance and he explained any problems he found. He also fixed any issues.
Response from the owner: Thank you, Trinie, for your review and feedback about Techs. H&E Comfort Services strives to be a 5-star company and keep our customers happy and satisfied.
Chris Kirby was the Field Supervisor who came out and checked the job that was done by other Tech. I am very pleased with the service of Chris Kirby....I give him 5 Stars and then some - He is what I call "A Professional" and knows his job well and to get it done....If I had to choose someone to come out - I would choose Chris Kirby.....
Response from the owner: Dear Karen,Thank you for your wonderful review of Chris Kirby and his exemplary work for H & E Comfort Services! We are so pleased to know that he provided the professional service you needed and deserved. We are proud to have him on our team, and we greatly appreciate your taking the time to share your experience. We hope to have the opportunity to serve you again in the future.Thank you again for choosing us!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner: Dear Cole Whitney, Thank you for taking the time to leave us such a great review! We're so glad to hear that you were pleased with our work. Your recommendation is so appreciated and we look forward to continuing to provide our customers with outstanding service. Warm regards, H & E Comfort Services
Technician was very professional and provided details for everything taken place
Response from the owner: Hi Damon Watson,Thank you so much for your 5-star review about the technician who visited your home. We're thrilled to hear that you were so satisfied with the work provided and the details given. We appreciate you for taking the time to share your positive experience with us.At H & E Comfort Services, we strive to provide the best service to all our customers. We're glad to hear that we have done just that! Thank you again for your kind words.Sincerely,H & E Comfort Services
Brandon was very knowledgeable and a pleasant disposition.
Response from the owner: Hi Gail! We appreciate the review and are glad we could be of service!
Tom Bush was very impressive, he was bound and determined to solve our electrical problem. As I told him when the job was done, I had never used your company and I was extremely satisfied with Toms tenacity to solve the problem. I would recommend your company/Tom to anyone looking for resolution of an electrical issue. Thank you, L. Iacovone
Response from the owner: Thank you very much, Larry! We are thrilled to hear Tom was able to help you and that you were satisfied with the results of his work. We always aim to provide great service, and it is wonderful to hear that from our customers. Thank you again for taking the time to share your experience with us. We appreciate your feedback and for recommending us to others. Thank you again for choosing H & E Comfort Services.
Good morning I am so satisfied with this company I didn’t realize that they is a company that actually believes in customer service .i had my central unit replaced Chris and Colin worked so quietly at times I had to go to the attic stairs and they were working diligently the time they gave me of completing the installation was on time. They made sure everything was up and running.I would like to give H&E Comfort Service A+ service rating also the staff from Hunter,Curt.Colin, Chris and Thomas I would like to thank youGod Bless you and continue your excellency in your profession thanks again
Response from the owner: Thanks for the positive review Judy!
My service today was awesome! Knowledge and skills are apparent. Well spoken and respectful. Great job guys
Response from the owner: Mrs. Susan, on behalf of H&E Comfort Services, I would like to thank you for using us for AC & Heating needs. Your feedback is very appreciated. I will let Andre know how pleased you were with him. Please let us know if there is anything else we can help you with in the future. Thanks
Very great experience Very detailed' Understand' great attitude A overall great service.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
The salesperson (Chris) was very professional and helpful
Response from the owner: Hi Michael, Thank you so much for the 5-star review! We are thrilled to hear that your experience with Chris was professional and helpful. We do our best to make sure every customer is taken care of and your feedback is invaluable to us! We appreciate the trust you have placed in H & E Comfort Services and hope to serve you again in the future. Have a great day!
PromptKnowledgeableNice folksRichard solves hvac troubles with expertise. Always happy to his name on the text.
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner: Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Richard came promptly and was very knowledgeable and efficient about my split system repair and Id like to think we had a fine time while he fixed it
Response from the owner: Thank you for your wonderful review, Bill! We are so thrilled to read that Richard provided you with prompt and efficient service, and that you enjoyed your experience with us. We take the utmost pride in delivering top-quality services and customer care, and we’re so glad that we could meet your needs. Thank you for taking the time to share your feedback, we really appreciate it. If there is anything else we can do for you, please do not hesitate to contact us.
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris was very professional and super informative! Also, he has a great personality.
Response from the owner: Thank you so much for your 5 Star review Rachel!
Great first meeting. Chris was very knowledgeable prompt and personable.My kind of representative.
Response from the owner: Thanks for the positive review Don!
Response from the owner: Hi Frances,Thank you so much for the 5-star review and for trusting H & E Comfort Services with your home comfort needs! It was our pleasure to provide you with excellent service! We'll be sure to pass your kind words along to our team. Please remember that we are always here to help – just give us a call any time. Thanks again for your review!Best Wishes,H & E Comfort Services
Richard Ory is a good guy.
Response from the owner: Hi Wesley,Thank you so much for your kind review of our services! We are overjoyed to learn that you had such a wonderful experience with Richard Ory. Your well-deserved 4-star rating means so much to us and we are pleased to have you as a customer. We look forward to serving you in the future. All the best,H & E Comfort Services
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Chris was professional, thorough, and gave detailed information. That information allowed me to make the best decision for me.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Quick, efficient, and left me feeling more knowledgeable about my unit. I'm a family and he warm and welcoming to my family. My grandkids didn't deter him from his work. I make an effort to support family companies. I look forward to seeing him and his team next year for my maintenance.*They offer financing to cover repairs so ask if this still available
Response from the owner: Thank you so much for your 5 Star review TONIO!
Very pleasant and knowledgeable young technician attended a complimentary inspection. He explained what the data meant on his instruments and recommended some regassing with an additive for minor leak prevention. Thanks for the advice and prompt attention.
Response from the owner: We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Thomas was very professional and courteous.
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
Very professional techs they explained everything in details I just cannot fit the service in my budget at this time
Response from the owner: Thank you for your 5-star review, Calandthia! We are thrilled to hear that you had a great experience with our professional technicians, and we appreciate that you took the time to leave us such a detailed review. While we understand that you may not be able to fit our services into your budget right now, please contact us in the future if you need any help. Thank you again for your review!
Very professional and right to the point!
Response from the owner: We appreciate you taking the time to leave us a review. Thanks!
I started using H&E last year. I am quite satisfied with the company and their technicians. Hunter is very professional, quite efficient, and thorough. He was able to explain things to me and make me aware of things that needed to be performed on my system. I would recommend H&E for your AC heating needs as well as the technician Hunter.
Response from the owner: Thank you so much for your 5 Star review Curline!
Chris Kirby was incredible. Straight forward and kind with incredible knowledge and guidance. I would recommend this company 10x over because Chris’ knowledge and service. Thank you Chris
Response from the owner: Dear Ralph,Thank you for your review of Chris Kirby and H &E Comfort Services! We're so pleased that Chris took the time to answer your questions and provide excellent service. We strive to go above and beyond, and it's great to hear that you had such a positive experience from one of our team members. We hope you continue to benefit from the solutions that Chris provided. If there's anything else we can do to assist, please don't hesitate to reach out!Sincerely,H & E Comfort Services Team
Chris Kirby, was and did an excellent job on giving me a estimate on the generator. Polite, kind and well mannered.Step by step details for the entire project. Very informative about pricingAnd payment plans.I hope that there could beMany more Chris KirbyIn the world. I applaudChris for his professional attitude. JOB WELL DONE.RESPECTFULLYDENISE S JENKINS
Response from the owner: Dear Denise, Thank you for taking the time to leave a wonderful 5-star review for H & E Comfort Services! We are absolutely delighted to hear that you had a great experience with our team member, Chris Kirby. We strive to ensure that our customers receive the highest quality of service, and it looks like Chris succeeded in providing you with step-by-step details and payment plans so you'd be informed of the entire project. We always appreciate when customers take time to mention individual team members like Chris - it truly makes our day! Thank you again for the kind words and your support. Do not hesitate to reach out to us if you have any questions or comments in the future.Kind regards,H & E Comfort Services
He had great customer service and took care of the job quickly and effectively.
Response from the owner: Dear Derek, Thank you so much for your 5-star review of H & E Comfort Services! We're excited to hear that you had such a great experience with us. We truly appreciate the positive feedback and will be sure to take your comments into consideration. We always strive to provide excellent customer service and to tackle jobs in a timely fashion. Thanks again for taking the time to leave us a review. Sincerely,H & E Comfort Services Team
Outstanding service and very professional
Response from the owner: Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Chris was phenomonial! He was very professional and knowledgable. He explained everything to me and broke it down . I feel he should be commended for going above and beyond . He was professionally dressed in his uniform as well. He provided pictures to ease my conerns also.
Response from the owner: Hi CaShaldra, Thank you so much for taking the time to share your experience with us here at H&E Comfort Services! We are so happy to hear that Chris went above and beyond for you. His commitment to professionalism and excellent customer service makes us proud. It warms our hearts to know that you felt taken care of and that Chris was able to provide you with pictures to ease your concerns. We are so glad that you had a positive experience with us. Please let us know if there is anything else we can do for you. Sincerely, The H&E Comfort Services Team
We were in a bind with our AC not working properly. Called H&E and they had a technician at our house in 2 hours. Richard was courteous and explained the issue in complete detail. We could not have been more satisfied!
Response from the owner: Thank you so much for taking the time to leave us a 5 star review!
Have been using H&E for about two years now and love them! Very reliable, affordable, and honest! They always call back, follow up, and show up on time. Definitely recommend!
Response from the owner: Thank you Ashley, always a pleasure to here such positive feed back. Andre is a great person. We love servicing our New Orleans customers!
Mr Richard was great. Super informative and thorough.
Response from the owner: Thank you for taking the time to share your review with us!
They were kind and gave me a lot of information I needed they wre a great help
Response from the owner: Thanks for the 5-star rating. We're so glad Rick was able to help you find and solve the issue with ease. We strive to provide excellent service and it's great to hear that you had such a great experience with us. Thanks again!
