Technician was very professional and provided details for everything taken place. He went above and beyond by checking out everything to ensure it was up to standard.
Hunter was very courteous and very informed of the service I needed. He was able to help me with a great price of what I needed and plus more . Thank you so much Hunter for as ll your help and support.
My consultation went very well with Christian. He was very informative. Christian made sure I understood exactly what I needed and why I needed it. I must say that now I understand how HVAC and Duct systems work. And with that knowledge he gave me, I am able to make a sound decision about my HVAC/Duct system replacement. Thanks again Mr. Smith for your time and knowledge! I will definitely be getting the work done.
Very detailed and knowledgeable did explain the information regarding the process on how my air conditioner is running and the possible problems if not change soonThanks
09 - 27 - 2024Mr Chris Kirby from H&E Comfort Services came to my home today to check the airflow. He was very professional and knowledgeable upon the test he ran. Will recommend services to family and friends when they have issues with their units. Thanks again !
Christian was amazing. Very thorough, on time and gave several options. He also answered all questions that i had. I definitely recommend this company for all if your heating and air needs, residential or commercial!
Rick did a great sales job. He was not pushy at all and simply stated the facts and answered my questions in a very friendly and professional manner. I didn’t even know I was in the market for a new air conditioning system until Rick explained how a Diakin heat pump would solve my problems with noise and even cooling. When he showed me the photos of my current unit covered in mold, I was sold. Rick said the new ducts would have some kind of light, I think infra red or something like that, that will kill mold spores. The installers also did a great job. Both of them were courteous and professional. James did a great job of helping me pair the thermostat with my cell phone and showing me how to work it. H & E has excellent employees who do a great job!
A very professional crew. Started the morning with the $49.99 Inspection. They took some readings outside on the condenser. Inside off the blower, and checked some other points. Explained what they saw as a problem, and offered solutions, both short and long term.A second inspection of the duct work/air flow, Chris took over and gave detailed information of what was happening, and how they could improve performance of the unit. Very informative. I appreciate their evaluation, and will use them in the near future.
Jared was a great person to come out and talk to me. He walked me through every step of the process and gave Me a rundown of all the options we could take.
Jared was exceptional. He was extremely detail oriented and stayed for hours ensuring he could properly identify the root cause of my issue before providing a solution.
Jared Schaub and his team were great. They were prompt, very thorough and detail oriented and explained the issues that needed to be addressed with my HVAC system in a very clear and concise way. Would highly recommend Jared and his team!
Chris Kirby with H& E Comfort Services came out to quote me on a new residential A/C unit on my home. He was very thorough with his inspection and offered several options to fit my budget.Very professional and respectful young man. He is an asset to H&E for sure!
H&E Comfort Services is a great family owned business. My a/c had a leak and we determined that I needed a completely new system. I was able to get an appointment on the same day and installation two days later. My technician Hunter was very kind and helpful…he explained everything that I needed to know. They go above and beyond to help you through the process. I would recommend them to anyone who needs a/c repair or replacement.
Great details, excellent customer service including the explanation of the next steps! I definitely look forward to upgrading our system when the financials are in order.
Rick made the estimate process a breeze. I could tell immediately he was experienced and knew HVAC equipment very well. He explained everything thoroughly and answered all my questions along the way. He identified deficiencies with the current systems and went through what options exist to correct. He performed the necessary calculations quickly was able to provide an 4 separate estimates on the spot. The whole process was smooth and timely. I highly recommend giving H&E a call for your HVAC needs.
CHRIS did a great job. He explained everything well satisfied appreciate the hard work and I forgot the other guys name came over. Look at my attic found some damage and explained everything to me. Thank you very much.
Jared was very professional he explained the situation and gave us solutions to the problem he was very knowledgeable friendly polite and he helped us understand the fix to the problem.
I had a great experience with Jared when he came out to give me an estimate on a new HVAC system. He took the time to thoroughly explain all of my options, making sure I understood the pros and cons of each one. I really appreciated how patient and courteous he was throughout the entire process. He is very knowledgeable and professional, and it is clear he cares about his customers.
Chris was an excellent tech. Represents the company very well.Though we chose not to install the Generac Generator at this time, we will surely contact you in the future if we decide to do so.
Chris was amazing and Informative. He puts himself in your shoes and tried to lead you to the best decision vs selling you something. Won’t go anywhere else as long as he’s there.
