The technician, Richard Ory was courteous and professional. He analyzed my problem quickly and resolved it with minimal difficulty. My only reason for rating the overall experience a 4 was because I didn't think the charge would as high as it turned out to be. I called your company based on my 2 previous experiences where everything was in line and very acceptable. He was here for half an hour, blew out my drainusing nitrogen, tested it, and was done. I was stunned to find that my bill was over $400.00. Previously I found your charges to be fair and commensurate to the time and complexity of the job. This is why I called you again. Maybe I'm just not aware of the cost of nitrogen.
In the middle of a summer heat wave, on a Friday, I thought it would be a long shot at getting service, I was wrong. The person who received my call was professional, courteous, and very thorough when taking my call. The service technician who came to my home was also very professional and courteous. I am completely satisfied with every aspect of this company. Will highly recommend them to everyone I know. Absolutely outstanding service 💯
I had a Generac generator installed. Hunter, Thomas, and Tony were all polite, respectful, answered all questions, and addressed every concern I had. I feel confidant about recommending this company to people I know. Constant communication from all involved was very appreciated. These guys went over and above to make sure we were pleased with the service.
Chris and Andre were very professional, friendly and concerned about the circumstances I was under. Very nice men. I will call you again in future and I’ll recommend your company to my friends and family. Thank you again for coming out so quickly. Bless all of y’all.